FAQ
What types of clothing do you offer?
We offer a selection of unisex clothing with a relaxed style, featuring pieces like "ALLYOURS by OB" and "ANGELHD OB". Each item is designed to combine comfort and style.
How are your clothes made?
Our clothing is made from eco-friendly materials, ensuring an environmentally conscious fashion experience while maintaining a high level of quality and comfort.
What is your return policy?
We operate a 30-day return policy. You have 30 days after receiving your item to request a return, provided the item is in its original condition, unworn and with tags attached.
Do you offer exchanges?
Yes, the fastest way to get a new item is to return the item you have and, once the return is accepted, place a new order for the desired product.
What are the processing times for refunds?
Once we have received and inspected your return, we will notify you if the refund has been approved. If approved, the refund will be issued to your original payment method within 10 business days.
Can I cancel my order?
If your order has already been shipped, you will not be able to cancel it. However, you can return the item in accordance with our return policy.
What types of items cannot be returned?
Certain items, such as perishable goods, personalized items, and personal care products, cannot be returned. For any questions regarding a specific item, please feel free to contact us.
How can I contact you with further questions?
You can contact us by email at info@onblvck.store with any questions or concerns.